Workflow management refers to the business process management disciplines, decision management, and case management. Business process management is interchangeably used with the workflow management and it refers to the management process such that it refers to the people involved in the business process.

The Workflow management handles the analyzing historical data when tasks are performed frequently so that unidentified workflows get discovered easily. The statistical analysis presents the performance data of the workflow. There is real time process monitoring and process optimization is done using the numeric data to discover changes and to improve performance. This offers a strategic approach to promote the business processes.